Rude waiter but mouthwatering pastries! An exploratory study into Dutch aspect-based sentiment analysis

The fine-grained task of automatically detecting all sentiment expressions within a given document and the aspects to which they refer is known as aspect-based sentiment analysis. In this paper we present the first full aspect-based sentiment analysis pipeline for Dutch and apply it to customer reviews. To this purpose, we collected reviews from two different domains, i.e. restaurant and smartphone reviews. Both corpora have been manually annotated using newly developed guidelines that comply to standard practices in the field. For our experimental pipeline we perceive aspect-based sentiment analysis as a task consisting of three main subtasks which have to be tackled incrementally: aspect term extraction, aspect category classification and polarity classification. First experiments on our Dutch restaurant corpus reveal that this is indeed a feasible approach that yields promising results

All mixed up? Finding the optimal feature set for general readability prediction and its application to English and Dutch

Readability research has a long and rich tradition, but there has been too little focus on general readability prediction without targeting a specific audience or text genre. Moreover, though NLP-inspired research has focused on adding more complex readability features there is still no consensus on which features contribute most to the prediction. In this article, we investigate in close detail the feasibility of constructing a readability prediction system for English and Dutch generic text using supervised machine learning. Based on readability assessments by both experts and a crowd, we implement different types of text characteristics ranging from easy-to-compute superficial text characteristics to features requiring a deep linguistic processing, resulting in ten different feature groups. Both a regression and classification setup are investigated reflecting the two possible readability prediction tasks: scoring individual texts or comparing two texts. We show that going beyond correlation calculations for readability optimization using a wrapper-based genetic algorithm optimization approach is a promising task which provides considerable insights in which feature combinations contribute to the overall readability prediction. Since we also have gold standard information available for those features requiring deep processing we are able to investigate the true upper bound of our Dutch system. Interestingly, we will observe that the performance of our fully-automatic readability prediction pipeline is on par with the pipeline using golden deep syntactic and semantic information

An exploratory study into automated précis grading

Automated writing evaluation is a popular research field, but the main focus has been on evaluating argumentative essays. In this paper, we consider a different genre, namely précis texts. A précis is a written text that provides a coherent summary of main points of a spoken or written text. We present a corpus of English précis texts which all received a grade assigned by a highly-experienced English language teacher and were subsequently annotated following an exhaustive error typology. With this corpus we trained a machine learning model which relies on a number of linguistic, automatic summarization and AWE features. Our results reveal that this model is able to predict the grade of précis texts with only a moderate error margin

Translationese and post-editese : how comparable is comparable quality?

Whereas post-edited texts have been shown to be either of comparable quality to human translations or better, one study shows that people still seem to prefer human-translated texts. The idea of texts being inherently different despite being of high quality is not new. Translated texts, for example,are also different from original texts, a phenomenon referred to as ‘Translationese’. Research into Translationese has shown that, whereas humans cannot distinguish between translated and original text,computers have been trained to detect Translationesesuccessfully. It remains to be seen whether the same can be done for what we call Post-editese. We first establish whether humans are capable of distinguishing post-edited texts from human translations, and then establish whether it is possible to build a supervised machine-learning model that can distinguish between translated and post-edited text

Tipping the scales: exploring the added value of deep semantic processing on readability prediction and sentiment analysis

Applications which make use of natural language processing (NLP) are said to benefit more from incorporating a rich model of text meaning than from a basic representation in the form of bag-of-words. This thesis set out to explore the added value of incorporating deep semantic information in two end-user applications that normally rely mostly on superficial and lexical information, viz. readability prediction and aspect-based sentiment analysis. For both applications we apply supervised machine learning techniques and focus on the incorporation of coreference and semantic role information. To this purpose, we adapted a Dutch coreference resolution system and developed a semantic role labeler for Dutch. We tested the cross-genre robustness of both systems and in a next phase retrained them on a large corpus comprising a variety of text genres. For the readability prediction task, we first built a general-purpose corpus consisting of a large variety of text genres which was then assessed on readability. Moreover, we proposed an assessment technique which has not previously been used in readability assessment, namely crowdsourcing, and revealed that crowdsourcing is a viable alternative to the more traditional assessment technique of having experts assign labels. We built the first state-of-the-art classification-based readability prediction system relying on a rich feature space of traditional, lexical, syntactic and shallow semantic features. Furthermore, we enriched this tool by introducing new features based on coreference resolution and semantic role labeling. We then explored the added value of incorporating this deep semantic information by performing two different rounds of experiments. In the first round these features were manually in- or excluded and in the second round joint optimization experiments were performed using a wrapper-based feature selection system based on genetic algorithms. In both setups, we investigated whether there was a difference in performance when these features were derived from gold standard information compared to when they were automatically generated, which allowed us to assess the true upper bound of incorporating this type of information. Our results revealed that readability classification definitely benefits from the incorporation of semantic information in the form of coreference and semantic role features. More precisely, we found that the best results for both tasks were achieved after jointly optimizing the hyperparameters and semantic features using genetic algorithms. Contrary to our expectations, we observed that our system achieved its best performance when relying on the automatically predicted deep semantic features. This is an interesting result, as our ultimate goal is to predict readability based exclusively on automatically-derived information sources. For the aspect-based sentiment analysis task, we developed the first Dutch end-to-end system. We therefore collected a corpus of Dutch restaurant reviews and annotated each review with aspect term expressions and polarity. For the creation of our system, we distinguished three individual subtasks: aspect term extraction, aspect category classification and aspect polarity classification. We then investigated the added value of our two semantic information layers in the second subtask of aspect category classification. In a first setup, we focussed on investigating the added value of performing coreference resolution prior to classification in order to derive which implicit aspect terms (anaphors) could be linked to which explicit aspect terms (antecedents). In these experiments, we explored how the performance of a baseline classifier relying on lexical information alone would benefit from additional semantic information in the form of lexical-semantic and semantic role features. We hypothesized that if coreference resolution was performed prior to classification, more of this semantic information could be derived, i.e. for the implicit aspect terms, which would result in a better performance. In this respect, we optimized our classifier using a wrapper-based approach for feature selection and we compared a setting where we relied on gold-standard anaphor-antecedent pairs to a setting where these had been predicted. Our results revealed a very moderate performance gain and underlined that incorporating coreference information only proves useful when integrating gold-standard coreference annotations. When coreference relations were derived automatically, this led to an overall decrease in performance because of semantic mismatches. When comparing the semantic role to the lexical-semantic features, it seemed that especially the latter features allow for a better performance. In a second setup, we investigated how to resolve implicit aspect terms. We compared a setting where gold-standard coreference resolution was used for this purpose to a setting where the implicit aspects were derived from a simple subjectivity heuristic. Our results revealed that using this heuristic results in a better coverage and performance, which means that, overall, it was difficult to find an added value in resolving coreference first. Does deep semantic information help tip the scales on performance? For Dutch readability prediction, we found that it does, when integrated in a state-of-the-art classifier. By using such information for Dutch aspect-based sentiment analysis, we found that this approach adds weight to the scales, but cannot make them tip

An emotional mess! Deciding on a framework for building a Dutch emotion-annotated corpus

Seeing the myriad of existing emotion models, with the categorical versus dimensional opposition the most important dividing line, building an emotion-annotated corpus requires some well thought-out strategies concerning framework choice. In our work on automatic emotion detection in Dutch texts, we investigate this problem by means of two case studies. We find that the labels joy, love, anger, sadness and fear are well-suited to annotate texts coming from various domains and topics, but that the connotation of the labels strongly depends on the origin of the texts. Moreover, it seems that information is lost when an emotional state is forcedly classified in a limited set of categories, indicating that a bi-representational format is desirable when creating an emotion corpus.Seeing the myriad of existing emotion models, with the categorical versus dimensional opposition the most important dividing line, building an emotion-annotated corpus requires some well thought-out strategies concerning framework choice. In our work on automatic emotion detection in Dutch texts, we investigate this problem by means of two case studies. We find that the labels joy, love, anger, sadness and fear are well-suited to annotate texts coming from various domains and topics, but that the connotation of the labels strongly depends on the origin of the texts. Moreover, it seems that information is lost when an emotional state is forcedly classified in a limited set of categories, indicating that a bi-representational format is desirable when creating an emotion corpus.P

Evaluating automatic cross-domain Dutch semantic role annotation

In this paper we present the first corpus where one million Dutch words from a variety of text genres have been annotated with semantic roles. 500K have been completely manually verified and used as training material to automatically label another 500K. All data has been annotated following an adapted version of the PropBank guidelines. The corpus’s rich text type diversity and the availability of manually verified syntactic dependency structures allowed us to experiment with an existing semantic role labeler for Dutch. In order to test the system’s portability across various domains, we experimented with training on individual domains and compared this with training on multiple domains by adding more data. Our results show that training on large data sets is necessary but that including genre-specific training material is also crucial to optimize classification. We observed that a small amount of in-domain training data is already sufficient to improve our semantic role labeler

Benefits of data augmentation for NMT-based text normalization of user-generated content

One of the most persistent characteristics of written user-generated content (UGC) is the use of non-standard words. This characteristic contributes to an increased difficulty to automatically process and analyze UGC. Text normalization is the task of transforming lexical variants to their canonical forms and is often used as a pre-processing step for conventional NLP tasks in order to overcome the performance drop that NLP systems experience when applied to UGC. In this work, we follow a Neural Machine Translation approach to text normalization. To train such an encoder-decoder model, large parallel training corpora of sentence pairs are required. However, obtaining large data sets with UGC and their normalized version is not trivial, especially for languages other than English. In this paper, we explore how to overcome this data bottleneck for Dutch, a low-resource language. We start off with a publicly available tiny parallel Dutch data set comprising three UGC genres and compare two different approaches. The first is to manually normalize and add training data, a money and time-consuming task. The second approach is a set of data augmentation techniques which increase data size by converting existing resources into synthesized non-standard forms. Our results reveal that a combination of both approaches leads to the best results